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Outlook & Microsoft 365

Already running your practice on Microsoft 365 or Outlook Desktop? Appointment Reminder connects directly to your Office 365 calendar and sends HIPAA-compliant SMS, voice, and email reminders without changing your workflow. Outlook Desktop users connect through Microsoft 365 — no plugin needed. Patient confirmations sync back so your schedule is always accurate.

Key Features

Cloud-Based Real-Time Sync

Appointments in your Office 365 calendar are picked up in real time whether you book from desktop, web, or mobile.

Multi-Provider Support

Connect multiple provider calendars under one account so every clinician's schedule triggers reminders automatically.

Smart Confirmation Writeback

Patient replies — confirmed, cancelled, or rescheduled — are reflected directly in your Office 365 calendar events.

Enterprise-Grade Security

Data is encrypted end-to-end and the integration is covered by our signed BAA, meeting HIPAA requirements for healthcare organizations.

How It Works

1

Authorize Microsoft 365

Click "Connect" and sign in with your Microsoft account — Appointment Reminder handles the OAuth setup automatically.

2

Select Calendars & Rules

Pick which provider calendars to monitor and define reminder cadence, message content, and delivery channels.

3

Go Live in Minutes

Reminders start flowing immediately for upcoming appointments — no migration, no disruption to your existing schedule.

Frequently Asked Questions

Outlook Desktop connects through Microsoft 365. Sign in with your Microsoft account and your desktop calendar syncs automatically — no plugin or software to install.
Yes. You can link calendars for every provider in your practice, each with their own reminder settings and message templates.
In most cases, standard user permissions are sufficient. If your organization restricts third-party app access, an admin may need to approve the connection once.
No. Appointment Reminder connects to your calendar through Microsoft 365 cloud sync — no plugin, no software to install. It works across Outlook Desktop, web, and mobile.
Include the client's mobile number anywhere in the appointment — subject, description, or notes. Our system automatically detects the number. There's no need to enter information in two places.
Yes. You can connect shared calendars and shared mailboxes. Multiple team members can be added as users under a single account at no extra charge.
Yes. Client responses like Confirmed, Cancelled, or Reschedule are written back to your Office 365 calendar automatically. You also receive an email notification.

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