We have been helping businesses reduce no-shows since 2012.

AppointmentReminder.com was born from a simple observation: missed appointments create significant challenges for businesses and professionals across industries. Founded in 2012, our team set out to solve this universal problem with a straightforward, effective solution.

What began as a small startup has grown into a trusted SMS reminder service helping thousands of businesses reduce no-shows and improve their scheduling efficiency.

Our Mission

We believe that reliability shouldn't be complicated. Our mission is to provide the most user-friendly and effective appointment reminder service available, helping businesses of all sizes improve their operations and customer relationships through simple, automated communication.

What We Do

AppointmentReminder.com offers a streamlined SMS reminder system that integrates seamlessly with your existing scheduling software. Our service:

  • Reduces missed appointments by up to 80%
  • Saves businesses thousands in lost revenue
  • Improves customer experience through timely, professional reminders
  • Frees up staff time previously spent on manual reminder calls

Our Approach

We've built our platform on three core principles:

Simplicity - Our system is designed to be intuitive and easy to use, requiring minimal setup and maintenance.

Reliability - We understand that your business depends on our service. That's why we've built our infrastructure for 99.9% uptime and delivery assurance.

Customization - Your business is unique, and your reminders should reflect that. Our platform allows for personalized messaging that maintains your brand voice and meets your specific needs.

Trust & Compliance

At AppointmentReminder.com, we understand that responsible messaging is the foundation of trust. Our platform is built with compliance and security at its core:

HIPAA Compliance - For healthcare providers, our system maintains strict HIPAA compliance with end-to-end encryption and secure data handling protocols, ensuring patient information remains protected.

10DLC Registration - We maintain full compliance with carrier requirements for 10-digit long code (10DLC) messaging, ensuring high deliverability and protecting your business from carrier filtering.

Continuous Monitoring - Our systems continuously monitor message delivery and performance, with automatic alerts for any delivery issues to ensure your reminders always reach their destination.

Consent Management - Our platform simplifies tracking and managing recipient consent, with easy opt-out processing and consent records to keep your messaging legally compliant.

Regular Auditing - We conduct regular security and compliance audits to adapt to evolving regulations and maintain the highest standards of data protection.

Meet the Team

Matthew

Founder & CEO
Built AppointmentReminder.com from the ground up, handling everything from initial development to customer service and marketing.

Justin

Head of Engineering
Leads our ongoing platform development, ensuring our reminder system remains cutting-edge, reliable, and secure.

Callum

Customer Success Lead
Works directly with our clients to provide responsive support and ensure their needs are met professionally.

Despite our small size, we take pride in delivering enterprise-level service with the personal touch that only a dedicated team can provide. We believe in doing the right thing for our customers, every time.

Are you ready to save time and money?

Appointment Reminder is designed with one goal in mind – to allow you to make more money off of your clients, while wasting less time contacting them.