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Appointment Reminder for Lawyers & Law Firms

Every Missed Consultation Is Billable Time Gone

A no-show doesn't just waste a time slot — it burns billable hours your attorneys can never recover and delays case timelines that judges won't extend.

22%
Average No-Show Rate

Law firms report that over one in five client consultations results in a no-show, with initial intake meetings for contingency-fee cases exceeding 35%.

$350
Cost Per No-Show

At an average blended billing rate of $275/hour, a single missed one-hour consultation plus attorney prep time costs the firm approximately $350 in unrecoverable revenue.

Sound Familiar?

Initial consultations have the highest no-show rates, meaning your attorneys prepare case notes for meetings that never happen

Missed client meetings push back filing deadlines, risking sanctions, continuance denials, and malpractice exposure

Paralegals spend hours each week chasing clients by phone for upcoming depositions, mediations, and court prep sessions

How Appointment Reminder Helps

Purpose-built features for lawyers & law firms.

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Matter-Specific Reminders

Customize reminder content by case type — family law clients get different messaging than corporate clients or personal injury plaintiffs.

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Confidential Messaging Controls

Attorney-client privilege matters. Configure reminders to include only the date and time without revealing case details in SMS previews.

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Multi-Party Coordination

Send reminders to the client, opposing counsel's office, expert witnesses, and co-counsel simultaneously for depositions and mediations.

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Billable Time Recovery Tracking

See exactly how many hours of attorney time your reminders protected this month, translated into dollars at your firm's blended rate.

"Our family law partners were losing four to five consultations a week. After adding automated reminders with day-before and morning-of texts, our show rate jumped from 72% to 93%. That's real revenue back on the books."
Michael Sandoval
Office Manager, Brennan Sandoval Family Law

Frequently Asked Questions

Yes. You have full control over reminder content. Most law firms send reminders that say something like 'You have an appointment with the Law Offices of [Firm Name] tomorrow at 2:00 PM' without any reference to the case type or details.
Yes. You can attach multiple contacts to a single appointment so that all parties — your client, co-counsel, experts, and even opposing counsel's scheduler — receive reminders for the same event.

Ready to reduce no-shows?

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