Appointment Cancellation Policy Templates: Copy & Customize

CANCELLATION & NO-SHOW POLICY At [PRACTICE NAME], we value your time and the time of our providers. To ensure all patients have access to timely care, we have implemented the following cancellation and no-show policy. CANCELLATIONS We require at least [24/48] hours' notice for all appointment cancellations. To cancel, please call us at [PHONE], email [EMAIL], or use the cancellation link in your appointment reminder. LATE CANCELLATIONS Cancellations made with less than [24/48] hours' notice will be considered a late cancellation. A fee of $[AMOUNT] will be charged to the credit card on file. NO-SHOWS A no-show is defined as a patient who misses an appointment without prior notification. No-show fees are as follows: - First occurrence: Warning and documentation - Second occurrence: $[AMOUNT] fee - Third occurrence: $[AMOUNT] fee and review of patient status EXCEPTIONS We understand that emergencies happen. Fees may be waived at the discretion of [PRACTICE NAME] for documented emergencies, severe weather, or sudden illness. ACKNOWLEDGMENT By scheduling an appointment with [PRACTICE NAME], you acknowledge that you have read, understand, and agree to this policy. Effective Date: [DATE] [PRACTICE NAME] | [ADDRESS] | [PHONE]

BOOKING & CANCELLATION POLICY Thank you for choosing [SALON NAME]! To ensure a wonderful experience for all of our clients, please review our booking policy. DEPOSITS & HOLDS A credit card is required to hold your appointment. For services over $[AMOUNT], a non-refundable deposit of [AMOUNT/PERCENTAGE] is required at the time of booking. CANCELLATIONS & RESCHEDULING We kindly ask for at least [24/48] hours' notice if you need to cancel or reschedule. Cancellations made with less than [24/48] hours' notice will result in a charge of [50/100]% of the scheduled service price to the card on file. NO-SHOWS Clients who do not show up for their appointment without notice will be charged the full price of the scheduled service. Future appointments may require a full prepayment. LATE ARRIVALS If you arrive more than [15] minutes late, we may need to shorten your service or reschedule entirely, depending on availability. The full service fee will still apply. We appreciate your understanding and look forward to seeing you! [SALON NAME] | [PHONE] | [WEBSITE]

APPOINTMENT CANCELLATION POLICY [FIRM NAME] reserves dedicated time for each client consultation. Our cancellation policy is as follows: Cancellations made more than [48] hours in advance: No charge. Cancellations made within [48] hours: The full consultation fee of $[AMOUNT] will be charged. No-shows: The full consultation fee will be charged, and future appointments will require prepayment. To cancel or reschedule, contact our office at [PHONE] or [EMAIL] during business hours ([HOURS]). By scheduling an appointment, you agree to this policy. [FIRM NAME] | [ADDRESS] | [PHONE]

CANCELLATION & MISSED APPOINTMENT POLICY At [BUSINESS NAME], we understand that plans change. We ask that you give us as much notice as possible so we can offer your time slot to another client. NOTICE REQUIRED Please provide at least [24] hours' notice if you need to cancel or reschedule your appointment. PROGRESSIVE POLICY - First late cancellation or no-show: Courtesy reminder of this policy (no charge) - Second late cancellation or no-show: $[AMOUNT] fee - Third late cancellation or no-show: $[AMOUNT] fee and prepayment required for future bookings - Fourth occurrence: We reserve the right to decline future appointments HOW TO CANCEL You can cancel or reschedule by: - Replying to your appointment reminder text or email - Calling us at [PHONE] - Visiting [WEBSITE] We appreciate your cooperation in helping us serve all clients effectively. [BUSINESS NAME] | [PHONE] | [EMAIL]

CLASS & EVENT CANCELLATION POLICY Thank you for registering for [CLASS/EVENT] with [BUSINESS NAME]. Please review our cancellation and refund policy below. CANCELLATION & REFUND SCHEDULE - [14]+ days before the event: Full refund - [7-13] days before the event: 50% refund - [Less than 7] days before the event: No refund - No-show: No refund TRANSFERS & CREDITS If you are unable to attend, you may transfer your registration to another person at no charge up to [24] hours before the event. Alternatively, we may offer a credit toward a future class at our discretion. CLASS MINIMUMS [BUSINESS NAME] reserves the right to cancel a class that does not meet the minimum enrollment of [NUMBER] participants. In this case, a full refund will be issued within [5-7] business days. HOW TO CANCEL Email [EMAIL] or call [PHONE] during business hours. Please include your name, the class name, and the date. [BUSINESS NAME] | [PHONE] | [EMAIL]

CANCELLATION & REFUND POLICY [BUSINESS NAME] has adopted the following tiered cancellation policy to ensure fair scheduling for all clients and staff. REFUND TIERS BASED ON NOTICE PROVIDED 72+ hours' notice: 100% refund (or no charge) 24-72 hours' notice: 50% refund (or 50% of service fee charged) Less than 24 hours' notice: No refund (or full service fee charged) No-show (no notice): Full service fee charged; future appointments require prepayment HOW REFUNDS ARE PROCESSED - Credit card refunds are processed within [3-5] business days - Deposits are applied as credits toward rescheduled appointments when possible - Package sessions forfeited due to no-shows cannot be recovered EXCEPTIONS Exceptions may be granted for: - Medical emergencies (documentation may be required) - Severe weather or natural disasters - Bereavement To cancel or reschedule, please contact us at [PHONE] or [EMAIL] with at least [24] hours' notice. [BUSINESS NAME] | [ADDRESS] | [PHONE]