About Appointment Reminder

Helping Businesses Reduce No-Shows Since 2012

Appointment Reminder was founded to solve the no-show problem for appointment-based businesses. What started as a simple SMS reminder tool for healthcare practices has grown into a full multi-channel platform used by thousands of businesses across 18+ industries.

Our Story

Built for Businesses That Run on Appointments

We started in 2012 with a straightforward idea: no-shows are expensive, and a timely reminder can prevent most of them. We built the first version for a handful of healthcare practices that were losing thousands every month to missed appointments. It worked. No-show rates dropped, schedules stayed full, and word spread.

Over the years, we heard from law firms, salons, financial advisors, driving schools, and dozens of other businesses with the same problem. So we expanded. Today, Appointment Reminder serves thousands of businesses across 18+ industries — but the mission is the same: help you keep your schedule full with less effort.

How We Got Here

2012

Founded to solve the no-show problem for healthcare practices with simple SMS reminders.

Built specifically for businesses that run on appointments — not a generic messaging tool.

Grew from healthcare into legal, financial services, salons, education, and more.

Added voice calls, email, two-way texting, and calendar integrations based on real customer needs.

Today

Thousands of businesses, millions of reminders sent, 18+ industries served.

14+
Years in Business
400+
Healthcare Practices
5M+
Reminders Sent
18+
Industries Served

What We Believe

The Principles Behind the Product

Every decision we make comes back to these four values.

Simplicity

Setup in minutes, not days. No IT department needed. Appointment Reminder works with your existing calendar — just connect and go.

Reliability

99.9% uptime. Your reminders go out on time, every time. Redundant delivery channels mean your patients and clients always get the message.

Security

HIPAA compliant with a BAA on all plans. AES-256 encryption at rest and TLS 1.2+ in transit. Your data is protected by the same standards banks use.

HIPAA compliance details

Fairness

Transparent pricing with no per-message fees and no hidden costs. What you see is what you pay. No surprises on your bill.

View pricing

The Platform

One Platform, Every Channel

Reach your clients where they are. Appointment Reminder combines SMS, email, and voice calls into a single platform with two-way texting for instant confirmations — no switching between tools.

SMS, email, and voice reminders — all from one dashboard
Two-way texting so clients can confirm, cancel, or reschedule
Works with Google Calendar, Outlook, iCal, and more
Customizable message templates for every channel
Automated scheduling — set it and forget it
SMS

Text reminders with two-way replies

Email

Professional HTML email reminders

Voice

Automated phone call reminders

Ready to Reduce No-Shows?

Join thousands of businesses that use Appointment Reminder to keep their schedules full. Start your free 14-day trial today — cancel anytime.