Quick Setup

Up and Running in Minutes

Use our built-in calendar or connect your existing one — either way, Appointment Reminder sends automated reminders via text, email, and phone, and updates your schedule when patients confirm or reschedule. No technical setup required.

How It Works

Three Steps to Fewer No-Shows

01

Add Your Appointments

Use our built-in calendar to manage your schedule directly, or connect an external calendar and we handle the rest. Either way, you're set up in minutes.

Use our built-in calendar — add appointments directly, no other tools needed
Or connect Google Calendar, Outlook, iCal, or import via CSV in under 2 minutes
Appointments sync automatically — new, changed, and cancelled
No IT department needed — see all integrations
02

Customize Your Reminders

Choose how, when, and what to send. Every message is tailored to your practice and your patients.

Choose your channels: SMS, email, voice — or all three
Set your timing: 3 days before, 1 day before, 1 hour before — your call
Customize message templates with patient name, provider, date, and time
Control how much PHI to include — HIPAA compliant
03

Patients Confirm Automatically

Patients respond directly to reminders. Your calendar updates in real-time — no phone tag required.

Patients reply C to confirm or R to reschedule via text
Your calendar updates in real-time — no phone tag
Track confirmations, cancellations, and no-shows from your dashboard
Fill cancelled slots faster with automated waitlist notifications

Behind the Scenes

What Happens Behind the Scenes

Enterprise-grade infrastructure you can trust, built for healthcare from day one.

AES-256 Encryption

All patient data is encrypted at rest and in transit using the same standard trusted by banks and government agencies.

99.9% Delivery Rate

Redundant delivery across SMS, email, and voice channels ensures your reminders reach patients every time.

HIPAA Compliant

Signed BAA with every healthcare customer, included on all plans at no extra cost. Learn more

SOC 2 Data Centers

All data is hosted in SOC 2 Type II certified facilities within the United States with 24/7 monitoring.

Integrations

Your Calendar, Your Way

Many businesses use our built-in calendar to manage appointments directly. Or connect your existing calendar — Google, Outlook, iCal, or any system with CSV or API access.

Built-in calendar — no external tools required
Google Calendar, Outlook, iCal, and CalDAV sync
File import and REST API for custom setups
Two-way sync keeps everything up to date
View all integrations
Built-in Calendar
Google Calendar
Outlook
iCal
File Import
REST API
All Features
SMS, email, voice & more
ROI Calculator
Calculate your savings
Reduce No-Shows
15 proven strategies
SMS Templates
60+ ready-to-use templates

How It Works FAQ

Most businesses are up and running in under 3 minutes. Start adding appointments to our built-in calendar right away, or connect Google Calendar, Outlook, or Apple Calendar — either way, reminders start going out automatically. There's nothing to download or install.
Yes. Configure as many reminder touchpoints as you need — for example, 7 days before, 1 day before, and 2 hours before. You can also send a follow-up message after the appointment.
Yes. Appointment Reminder uses the time zone from your calendar. If clients are in different time zones, enable 'Use Client Timezone' in settings and reminders adjust automatically.
Every message — SMS, email, and voice — is fully customizable. Include the client's name, appointment time, location, provider, and any other details. Set up different messages for different appointment types using keyword mapping.
Yes. All messages are fully customizable so you can write them in any language — Spanish, French, or whatever your clients need.

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