Setting the caller ID for phone call reminders

If you’re using Appointment Reminder to send phone call reminders, you will need to set the caller ID of the incoming call to your phone number.

  1. Log into Appointment Reminder
  2. Go to Settings
  3. Click on Caller ID.
  4. Enter your phone number.
  5. Appointment Reminder will call the phone number you entered.  You will be asked to enter the digits you see on screen.

NOTE: Once you have set your Caller ID this can’t be changed.  If you do need it changed please contact support.

If the phone number you want to use is answered by an IVR or an answering service then please contact support to get help setting up the caller id.

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