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Published on Monday, June 15, 2020

6 Inexpensive, Must-Have Tech Solutions for Small Biz

6 Inexpensive, Must-Have Tech Solutions for Small Biz

The right technology can make your small business a lot more productive — and a lot more profitable. To choose the best tech tools though, you need to pay attention to more than just utility. It’s important that any technology you integrate into your processes aligns with both your budget and your business goals. And more than anything, it needs to help streamline your operations, making your life easier instead of more complicated.

So where should you start? Here are some of our favorite budget-friendly business tech tools for small businesses looking to get more done.

  1. Applicant Tracking Systems (ATS)

A great business needs great employees. Sifting through all of the noise when it comes to recruitment and hiring is a big job though, especially when you’re working with limited HR resources. Enter ATS technology, which tracks and sorts the resumes that come in for open positions to cut down on busywork and help you narrow in on top talent.

Free, low-cost, and open-source options available.

  1. Appointment Reminders

Is your business losing money over no-shows? Keep your customers coming in — and coming back — with appointment reminder software. These tools can reduce no-show rates by as much as 90%, all while enhancing the customer experience before, during, and after appointments. And because you can pretty much just set it and forget it, you’ll also be able to offload a lot of manual work.

Our plans start at just $19 per month.

  1. Chatbots

Customers have high expectations around company connectivity, and you need to be able to respond to inquiries and concerns as quickly as they come in. Fortunately, chatbots can help. These cost-efficient widgets run right on your website, giving visitors a quick and easy way to get the info they need without having to go through more convoluted channels.

Pre-built chatbots can be pricey, but you can build your own with a low-cost chatbot builder, many of which offer free plans.

  1. Customer Relationship Management (CRM)

Running a small business requires that you capitalize on every single touchpoint that you have with current and potential customers. That’s a lot easier to do when you have a CRM, which gathers data around everything from purchasing behavior to communication history so you can make more impactful connections.

Average cost about $12 per user per month.

  1. Data Security

Businesses collect a lot of data — and it’s crucial that you protect it for the safety of your customers and the integrity of your operations. Data security has legal implications too, with laws like the U.K.’s General Data Protection Regulation (GDPR) requiring that all businesses put into place safeguards to protect their customers’ information. And with data security software, you can keep your defense platforms up to date without the need for regular IT check-ins.

Costs as little as $50 per year.

  1. Project Management (PM)

Juggling tasks is a big job, even for a small business. With such a wealth of PM tools out there though, it’s easy to find a platform that meets your needs in terms of project organization and delegation. PM tools offer a practical approach to task management without requiring that you micro-manage every step along the way, giving a boost to productivity and providing your team with more autonomy to get things done.

Prices start as low as $1.49 a month.

It pays to find room in your budget for small business technology. Do plenty of research to find the options that make the most sense for your budget, and be sure to ask lots of questions before investing so you can be sure a solution is optimized for your specific needs. 


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